Help Categories
Browse all support sections and help guides.
Getting Started
Get oriented in m18t: what the multi-brand operations workspace is, how brand-scoping re-shards everything, and the order to set up your first brand and
Brands & Workspaces
Understand m18t's two-layer model: a business (your isolated account) and brands (partitions inside it). Learn the switcher, adding brands, and running
Connections & API Keys
Wire m18t to your own providers with BYOK: generate OpenAI, Gemini, and Anthropic keys, connect Facebook, Instagram, Strapi, and storage, all stored in the
Content & Publishing
Learn how m18t keeps every blog, social, news, and web piece in one content table, with statuses, locale groups, calendar planning, and manual publishing.
SEO
Set SEO defaults per brand and content type, derive canonical URLs, generate metadata with your own AI key, emit JSON-LD for answer engines, and debug issues.
Graphics Generator
Learn how to make brand graphics in m18t: the Templates renderer and the AI Canvas two-stage pipeline, plus how Accept keeps an image as a permanent asset.
AI Prompts & Brand Voice
Learn how m18t's AI prompts work: the System and User prompt split, the Brand AI Profile that steers voice, customizing locked templates, and injection tokens.
News Manager
Learn how m18t's News Manager turns the RSS and Atom feeds you follow into review-ready draft articles through a four-stage, brand-scoped content pipeline.
Product Manager (PD)
Learn how m18t's Product Manager (PD) models your product as a relational tree of Solutions, Features, and Models with status rollups and a dependency graph.
Whiteboards
Use m18t Whiteboards: persistent, brand-scoped canvases holding plain stickies and live entity nodes that wrap real records, for mapping and event storming.
Assets Manager
Manage media in m18t's Assets Manager: a per-workspace media hub where files are isolated by brand and namespace, indexed as records, tagged, and linked to pieces.
Emails & Events
Author and version transactional emails and design a brand-scoped analytics event registry in m18t, then wire the feature to event to email chain in one place.